Updated: 1 January 2026

Rezeki77 Privacy Policy – Malaysian User Data Protection

Rezeki77 takes the protection of your personal data seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Compliance: Malaysia PDPA 2010
Encryption: 256-bit SSL
Language: Bahasa Melayu
Reading Time: ~10 Minutes

Rezeki77's Privacy Protection Commitment

Six core principles that underpin how Rezeki77 handles your personal data responsibly

Malaysia PDPA Compliance
Rezeki77 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of our user data collection, processing, and storage is carried out in accordance with the legal guidelines set by the Malaysian government.
256-bit SSL Encryption
All data transmitted between your device and Rezeki77's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB to safeguard online transactions.
No Sale of Data to Third Parties
Rezeki77 does not sell, rent, or share users' personal data with any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you — it is not our business commodity.
Full User Control Rights
You have full rights to access, correct, or delete your personal data stored in Rezeki77's systems. Requests can be submitted to our customer support team at any time and will be processed within 14 business days.
Data Minimisation
Rezeki77 collects only the data genuinely needed to provide services to you. We do not collect excessive or irrelevant information. The principle of data minimisation is central to our approach to privacy.
Data Breach Notification
In the event of any data security breach involving your personal information, Rezeki77 is committed to notifying you within 72 hours of the incident being detected, in line with international data protection best practices.

Simple Summary: Rezeki77 collects only the minimum data necessary, protects it with SSL encryption, never sells it to third parties, and gives you full control. Read this document to fully understand your rights.

1 Introduction & Purpose of This Policy

Rezeki77 ("we", "platform", or "Rezeki77") takes the privacy and personal data protection of all our users seriously. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use the website rezeki77.biz and all services available within it.

This policy is prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and the Personal Data Protection Principles established by the Personal Data Protection Commissioner of Malaysia. By using the Rezeki77 platform, you acknowledge that you have read and understood this Privacy Policy.

If you have any questions about how we handle your personal data, please contact our Data Protection Officer (DPO) by email at privacy@rezeki77.biz or via our platform's live chat, available 24/7.

2 Types of Information We Collect

2.1 Personal Data You Provide Directly

When you register for or use rezeki77's services, we may collect the following information:

Full name Date of birth Email address Phone number Residential address MyKad / Passport Number Bank account / e-wallet information KYC verification documents

2.2 Automatically Collected Data

When you use the Rezeki77 platform, our systems automatically collect the following technical information for security and service improvement purposes:

  • IP address and network information
  • Device type, operating system, and browser version
  • Date, time, and duration of user sessions
  • Pages visited and actions taken within the platform
  • City-level geolocation data (not precise GPS coordinates)
  • Cookie information and session identifiers

2.3 Financial Transaction Data

For each deposit or withdrawal transaction made via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks, and others), we record:

  • Transaction amount and currency (in Malaysian Ringgit, RM)
  • Payment method used
  • Transaction reference number
  • Transaction date and time
  • Transaction status (successful, failed, or pending)

3 How We Collect Your Information

Collection MethodDescriptionUser Controls
Registration FormInformation you provide when opening a Rezeki77 accountUser preferences
KYC VerificationIdentity documents for age and identity verificationRequired for withdrawals
Financial TransactionsDeposit/withdrawal records via e-wallet / FPXAutomatically recorded
Browser CookiesSession data, language preferences, interface settingsManageable via browser settings
Platform LogsGaming activity, bets placed, login/logoutAutomatically collected
Customer SupportLive chat conversation records, emails, WhatsAppUser-initiated

4 Purpose of Personal Data Processing

Rezeki77 uses your personal data only for the following legitimate and necessary purposes:

  • Account Management: Create, verify, and manage your Rezeki77 account
  • Service Provision: Enables you to play slots, poker, live casino, and place sports bets
  • Payment Processing: Verifying and processing deposits and withdrawals via e-wallet and Malaysia FPX
  • KYC/AML Compliance: Verifying identity to prevent fraud, money laundering, and terrorism financing
  • Platform Security: Detecting and preventing fraudulent activity, intrusions, and system abuse
  • Service Communications: Sending important notifications regarding your account, transactions, and policy changes
  • Product Improvement: Analysing usage patterns to improve the platform's user experience
  • Legal Compliance: Fulfilling legal obligations and requests from relevant Malaysian authorities

Important Note: Rezeki77 not use your data for third-party advertising, user profile sales, or any commercial purpose not directly related to our platform's services.

5 Data Sharing & Disclosure

5.1 Parties That May Receive Your Data

Rezeki77 may share your personal data only in the following limited circumstances:

  • Payment Processors: Transaction information is shared with licensed payment processors (such as FPX gateway providers and Malaysian e-wallet operators) solely for payment processing purposes
  • Game Providers: Minimum game data required to operate games from providers such as Pragmatic Play or PG Soft within a controlled environment
  • Malaysian Authorities: Information lawfully required by Bank Negara Malaysia, the Companies Commission of Malaysia, the police, or the courts pursuant to a valid legal order
  • Auditors & Legal Advisors: In the context of compliance assessments and professional advisory services bound by confidentiality

In all of the above cases, data sharing is kept to a minimum, limited to the stated purpose, and governed by strict data protection agreements.

6 Data Security Measures

Rezeki77 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:

Security LayersTechnical Description
Encryption in TransitTLS 1.3 / SSL 256-bit for all network communications
Encryption at RestAES-256 for sensitive data stored in the database
Access ControlLeast privilege principle for internal staff
2FA VerificationTwo-factor authentication is available for all user accounts
24/7 MonitoringSIEM system to detect anomalies and potential security threats
Security AuditRegular penetration testing conducted by independent third parties
Data BackupDaily encrypted backups across geographically separate data centres

7 Data Retention & Deletion Policy

Rezeki77 retains your personal data for as long as your account remains active and for any period required by Malaysian law following account closure. Below is an overview of our data retention periods:

Data TypeRetention PeriodReason
Active account dataFor as long as the account existsService provision
Financial transaction records7 years after account closureAMLA / tax legal requirements
KYC Documents5 years after account closureAML / PDPA Compliance
Gaming activity logs3 yearsAudit and dispute resolution
Support conversation records2 yearsService quality and auditing
Cookie data30 days – 1 year (depending on cookie type)Platform functionality and analytics

Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered or accessed again.

8 User Rights Under PDPA

As a Rezeki77 user and data subject under Malaysia's PDPA, you have the following rights, which you may exercise at any time:

Right of Access
Receive a copy of all personal data Rezeki77 holds about you. Requests are processed within 21 business days.
Right to Rectification
Correct any inaccurate or outdated personal data in our records via your account settings or customer support.
Right to Erasure
Request the deletion of your personal data, subject to applicable legal retention obligations.
Right to Withdraw Consent
Withdraw consent for data processing at any time. This does not affect any processing carried out prior to withdrawal.
Right to Data Portability
Receive your personal data in a structured, machine-readable format that can be transferred to another platform.
Right to Lodge a Formal Complaint
You may lodge any privacy concerns with the Personal Data Protection Commissioner of Malaysia if you are unsatisfied with our response.

To exercise any of the above rights, please submit a written request to privacy@rezeki77.biz stating your full name, Rezeki77 account number, and the right you wish to exercise. We will respond within 14 working days.

9 Cookies & Tracking Technologies

Rezeki77 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. Cookies are small text files stored on your device by your web browser.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functionality — login authentication, session security, and language preference settings. Cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information on how users interact with the platform to help us identify and resolve technical issues.
  • Functional Cookies: Saves your preferences such as interface theme, display settings, and game preferences for a more personalised experience.
  • Analytics Cookies: Helps us understand aggregated (non-personal) usage patterns for product improvement purposes.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect your ability to log in or fully use the features of the Rezeki77 platform.

10 Children's Data Protection

Rezeki77 not intentionally collect or process personal data of individuals under the age of 18. Our platform is strictly limited to adult users, and we have rigorous KYC procedures in place to verify the age of every new member.

Should we discover that personal data belonging to an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you suspect that a minor has registered on our platform, please contact us immediately at privacy@rezeki77.biz.

11 Privacy Policy Amendments

Rezeki77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Users will be notified of any material changes through:

  • In-platform notifications (pop-up or banner) upon your next login
  • Notification email sent to your registered email address
  • An updated "Last Updated" date displayed at the top of this page

Continued use of the Rezeki77 platform after the effective date of any amendment will be considered acceptance of the updated Privacy Policy terms. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.

12 Contact the Data Protection Officer (DPO)

For any questions, concerns, or requests regarding your privacy and personal data at Rezeki77, you may contact our Data Protection Officer through the following channels:

ChannelDetailsResponse Time
Privacy Email (DPO)Privacy@rezeki77.bizWithin 14 business days
General Support EmailSupport@rezeki77.bizWithin 2 hours
Live Chat PlatformIn-platform chat icon (24/7)Within 5 minutes
WhatsAppAvailable in your account after logging inWithin 30 minutes

By using the Rezeki77 platform, you confirm that you have read and understood this Privacy Policy. Last Updated: 1 January 2026. Document Version: 3.2.

🔒 YOUR DATA IS SAFE WITH REZEKI77

Play with Peace of Mind on the Rezeki77 Malaysia Platform

Your personal data is fully protected. Register an account today and enjoy your favourite slots, Live Casino, poker, and badminton betting — all with guaranteed privacy and security.

PDPA 2010 Compliance 256-bit SSL TNG / GrabPay / DuitNow 24/7 Support
Bahasa Melayu